Innovation and Technology
IT Officer
Job Description
- Providing logistics / administrative support in IT projects / systems / services, including technical support / training to internal users regarding computer operation, internet access, WiFi, & software systems / applications.
- Maintaining & updating technical / departmental documentation e.g. technical manuals, SOP, helpdesk records, inventory records, case reports, service contract updates, information search, audit / accreditation materials preparation, data analysis, etc.
- Coordinating with vendors to administer service agreements / to resolve technical issues on desktop computers, servers, infrastructure, network or applications problems or other ad-hoc requirements.
Requirements
- Degree holder in Information Technology or related disciplines. At least 1-year relevant experience in IT industry.
- Knowledge and experience in infrastructure such as MS Windows server, MS SQL, O365, virtualization, firewall, switching, network routing and cabling technologies.
- Good interpersonal, communication and problem-solving skills.
- Good team player, self-motivated, able to work independently under pressure
- Proficiency in both English and Chinese.
Location
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Job Reference Number: BDM-INDO-0004-MIH-20240103
Interested candidates, please send your resume and your current and expected salary, quoting the respective job reference number, to the confidential email of the Human Resources Department at hr@matilda.org.