Matilda Medical Privilege Programme for HSBC Banking customers

Introduction

Matilda International Hospital

Matilda Medical Centre - Central 

General Terms and Conditions for Medical Privilege Programme for HSBC Banking Customers

1. Offers are applicable exclusively to HSBC Global Private Banking, HSBC Premier Elite, HSBC Premier and HSBC One customers ("Eligible Customers") of The Hongkong and Shanghai Banking Corporation Limited (the “Bank”) in the Hong Kong Special Administrative Region only. Please check with the respective offer providers ("Partners") for details.
2. The offers are only applicable at designated outlets and subject to products and/or service availability. Please check with the respective Partners for details.
3. The offers cannot be exchanged for cash, other products and services or discounts and are not transferable.
4. The offers are applicable to regular priced services or designated products and/or services only and cannot be used in conjunction with other offers and discounts (unless otherwise specified). Please check with the respective Partners for details.
5. The Eligible Customers may be asked to verify the identity as Eligible Customers by presenting the Eligible Customer’s proof of eligibility (as acceptable by the Partners) before they are able to enjoy the offers. Please check details with the respective Partners.
6. Please check with the respective Partners for the dates on which the offers are available.
7. The offers shall be terminated immediately upon closure of the outlets or business shutdown.
8. In case of renovation in any of the outlets of the participating Partners, no offers will be available. Please check with the respective Partners for details.
9. The offers and the products and/or services under the offers are subject to the Additional Terms and Conditions of the Bank as specified by the Bank, and also additional terms and conditions as specified by the Partners (“Partner’s Terms”). In the event of any discrepancy or inconsistency between these General / Additional Terms and Conditions and the Partner’s Terms, the latter shall apply and prevail. Eligible Customers should enquire the respective Partner and understand the details of the offer(s) before making reservation/ purchasing the relevant products and/or services.  The Partners reserve the sole right to vary the Partner’s Terms without notice to the Eligible Customers.
10. Prices and product/service/offer descriptions are provided by relevant Partners and are for reference only. Eligible Customers understand and accept that the Bank is not the supplier of such products/services/offers purchased and Eligible Customers should refer to the respective Partners for details. The Bank accepts no liability for the quality of products/services provided by the Partners. The Bank is not liable for any costs, losses or damages suffered by the Eligible Customers, product and/or service recipient and/or any third party arising from or in connection with the use of the Partners’ products and/or services.
11. No person other than the Eligible Customer and the Bank (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provisions of these terms and conditions.
12. The Bank and the respective Partners reserve the right to alter or terminate the offers and amend the offer terms and conditions at any time. The Bank and/or the Partners will not notify the Eligible Customer separately of any such change. In case of any disputes, the decision of the Bank and/or the respective Partners shall be final and conclusive.
13. In case of any disputes, Eligible Customers are required to present the relevant original sales receipts for further investigation by the Bank.
14. These terms and conditions are subject to prevailing regulatory requirements.
15. These terms and conditions shall be construed and governed in accordance with the laws of the Hong Kong Special Administrative Region.
16. In the event of any discrepancy or inconsistency between the English version and the Chinese version of this document and these terms and conditions, the English version shall apply and prevail.

Additional Terms & Conditions

1. General Terms and Conditions for Medical Privilege Programme for HSBC Banking Customers (“General Terms and Conditions”), together with these Additional Terms and Conditions, apply except to the extent of such provisions in the General Terms and Conditions that are varied and/or supplemented by these Additional Terms and Conditions. If there is any conflict between the General Terms and Conditions and these Additional Terms and Conditions, these Additional Terms and Conditions shall prevail to the extent of such conflict.  Unless otherwise defined, capitalized terms used in these Additional Terms and Conditions have the same meanings as those used in the General Terms and Conditions.
2. Eligible Customers may purchase designated healthcheck plans provided by any of the Partners (as defined below) at special discounted prices (the “Offer(s)”):
3. The Offer(s) is/are valid until 31 December 2024 (“the Offer Period”).
4. In order to enjoy the offer(s), the purchase of the offer(s) must be paid with HSBC Mastercard® Debit Card, HSBC Credit Card or HSBC UnionPay ATM Card.
5. Service recipients need not be the Eligible Customers. The Eligible Customers, and/or their respective family member(s) and/or friend(s) can enjoy the offer(s) by presenting the Eligible Customer’s proof of identity acceptable to the Partners upon registration at the Partners. Advance appointment with the Partners is required. When making appointment, please notify the staff of the Partners that the designated offer for Eligible Customers will be used. The staff of the Partners shall confirm the identity of the Eligible Customers by inspecting the relevant Eligible Customers’ HSBC ATM Card, HSBC Premier Credit Card, HSBC HK Mobile Banking app, or booking confirmation from the Medical Concierge hotline of Global Private Banking/ Premier Elite in order to enjoy the offer(s).
6. The offer(s) is/are only applicable at the Partners and the offering of the offer(s) is subject to the availability of the relevant services under the offer(s) at respective Partners and each service recipient’s suitability to receive the relevant services as determined by the medical practitioners of the respective Partners.
7. The Bank reserves the sole right to vary the General Terms and Conditions and these Additional Terms and Conditions at any time without prior notice.
8. No person other than the Eligible Customers  and the Bank (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance (Chapter 623 of the Laws of Hong Kong) to enforce or enjoy the benefit of any of the provisions of the General Terms and Conditions and these Additional Terms and Conditions.
9. “Partners” refers to Matilda International Hospital.

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